Maya, LLC. has created the following Privacy Policy to let you know what information we collect when you visit our site, why we collect it and how it is used. This Privacy Policy explains the data collection and use practices of Maya.tech website and mobile apps; it does not apply to other online or offline Maya, LLC. sites, products or services. The terms “you,” “your,” and “yours” refer to the customer/purchaser utilizing our Site. The terms “Maya, LLC.,” “we,” “us,” and “our” refer to Maya, LLC. By using this web site, you consent to the data practices prescribed in this statement. We may periodically make changes to this Privacy Policy that we will include on this page. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.
When you visit the Maya website or use Maya services or Maya application, we collect information sent to us by your computer, mobile phone, or other access device. This information may include your IP address, device information including, but not limited to, identifier, name and type, operating system, location, mobile network information and standard web log information, such as your browser type, traffic to and from our site and the pages you accessed on our website.
If you create an account or use Maya services, we may collect the following types of information:
Before permitting you to use Maya services, we may require you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth, social security number or other information. We may also obtain information about you from third parties such as credit bureaus and identity verification services.
When you use Maya services, we collect information about your transactions and your other activities on our website and we may collect information about your computer or other access device for fraud prevention purposes.
You may choose to provide us with access to certain personal information stored by third parties such as social media sites (such as Facebook and Twitter). The information we have access to varies by site and is controlled by your privacy settings on that site and your authorization. By associating an account managed by a third party with your Maya account and authorizing Maya to have access to this information, you agree that Maya may collect, store and use this information in accordance with this Privacy Policy.
In order to help protect you from fraud and misuse of your personal information, we may collect information about your use and interaction with our website or Maya services. For example, we may evaluate your computer, mobile phone or other access device to identify any malicious software or activity that may affect the availability of Maya services.
Finally, we may collect additional information from or about you in other ways such as contacts with our customer support team.
When you access our website or content or use our application or Maya services, we or companies we work with may place small data files called cookies or pixel tags on your computer or other device. We use these technologies to:
We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire.
We also use Local Shared Objects, commonly referred to as “Flash cookies,” to help ensure that your account security is not compromised, to spot irregularities in behavior to help prevent fraud and to support our sites and services.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of our website. The help section of most browsers or browser add-ons provides instructions on blocking, deleting or disabling cookies.
You may encounter Maya cookies or pixel tags on websites that we do not control. For example, if you view a web page created by a third party or use an application developed by a third party, there may be a cookie or pixel tag placed by the web page or application. Likewise, these third parties may place cookies or pixel tags that are not subject to our control and the Maya Privacy Policy does not cover their use.
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
We store and process your personal information on our computers in the US and elsewhere in the world where Maya facilities or our service providers are located, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize Maya services, content and advertising.
To process your payments, we may share some of your personal information with the person or company that you are paying or that is paying you. Your contact information, date of sign-up, the number of payments you have received from verified Maya users, and whether you have verified control of a bank account are provided to other Maya users who you transact with through Maya. In addition, this and other information may also be shared with third parties when you use these third parties to access Maya services. Unless you have agreed to it, these third parties are not allowed to use this information for any purpose other than to facilitate your transactions using Maya services.
If you are buying goods or services and pay using Maya, we may also provide the seller with your shipping and confirmed billing address to help complete your transaction with the seller. The seller is not allowed to use this information to market their services to you unless you have agreed to it. If an attempt to pay your seller fails, or is later invalidated, we may also provide your seller with details of the unsuccessful payment. To facilitate dispute resolutions, we may provide a buyer with the seller’s address so that goods can be returned to the seller.
We work with third parties, including merchants, to enable them to accept or facilitate payments from or to you using Maya. In doing so, a third party may share information about you with us, such as your email address or mobile phone number to inform you that a payment is sent to you or when you attempt to pay that merchant or through that third party. We use this information to confirm that you are a Maya customer and that bitcoin as a form of payment can be enabled, or where a payment is sent to you, to send you notification that you have received a payment. Also, if you request that we validate your status as a Maya customer with a third party, we will do so. Please note that merchants you buy from and contract with have their own privacy policies, and Maya cannot be held responsible for their operations, including, but not limited to, their information practices.
We may share your personal information with:
Maya will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy.
If you establish a Maya account indirectly on a third party website or via a third party application, any information that you enter on that website or application (and not directly on a Maya website) will be shared with the owner of the third party website or application and your information may be subject to their privacy policies.
We will notify you of material changes to this policy by updating the last updated date at the top of this page. It is recommended to visit this page frequently to check for changes.
You can review and edit your personal information at any time by logging in to your account and clicking the Profile or My Account tab. If you close your Maya account, we will mark your account in our database as "Closed," but will keep your account information in our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, as required by law or in accordance with this Privacy Policy.
If you have questions or concerns regarding this policy, you should contact us on our support page or by writing to us at Maya, LLC. 25 River Drive South #703, Jersey City, NJ 07310, USA.